Tuesday 28 July 2009

Report viewer over Https

This morning we had a long time customer ring to say they could not export reports to excel.  We are using the .net report viewer.  We tested the report ourselves and found no issues.

The customer was getting “cannot download reportviewer.axd from …”

A quick google found this - http://forums.asp.net/p/1415187/3316287.aspx#3316287

I’ll repeat the instructions here – which worked a treat:

1. In Internet Explorer, select "Internet Options..." from the "Tools" menu.
2. Click on the "Advanced" tab.
3. Scroll down to the "Security" section.
4. Un-tick the "Do not save encrypted pages to disk" check box.
5. Click the "OK" button.

I simply read these over the phone and the problem went away.

One to watch out for.

She had recently received a new computer.

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